Web search results for call center agents

  • A call center agent is the person who handles incoming or outgoing customer calls for a business.
    http://searchcrm.techtarget.com/definition/call-center-agent
  • CallCenterCareers.com provides recruiting and staffing services for the call center and customer service industries. Visit our site today for more ...
    http://www.callcentercareers.com/agent.jsp
  • "How to Transform Employees Into Contact Center Agents" explores the evolution of unified communications and its potential effect on the number and role of ...
    http://www.gartner.com/DisplayDocument?ref=g_search&id=485997
  • Outbound call centre - One in which call centre agents make outbound calls to .... "The Impact of Simulation Training on Call Center Agent Performance: A ...
    http://en.wikipedia.org/wiki/Call_centre
  • To be able to get a good call center job, prospective contact center agents need to have the right qualities. Here are tips on the qualities and skills ...
    http://corporate-marketing-branding.suite101.com/article.cfm/qualities_of_a_good_call_center_agent